Planning to upgrade or change your version Microsoft Office? Since upgrading or downgrading your Office version can lead to changes that prevent Mekko from running properly, our recommendation is that you uninstall Mekko Graphics from your computer prior to your Office upgrade, and then reinstall Mekko Graphics after you have installed the new Office version.
To uninstall Mekko Graphics on a Windows XP machine:
· Click on Start > Settings > Control Panel. Select Add/Remove Programs.
· Scroll down and highlight the Mekko Graphics program.
· Select ‘Uninstall’. A confirmation box will display. Click on Yes to uninstall.
To uninstall Mekko Graphics on a Windows Vista machine:
· Click on Start > Settings > Control Panel. Select Programs and Features.
· Scroll down and highlight the Mekko Graphics program.
· Select ‘Uninstall’. A confirmation box will display. Click on Yes to uninstall.
As part of the uninstall process, you will see a Product Deactivation Screen with your serial number in the gray box. You have the option to print this out to have a record of your serial number.
Once you’ve successfully upgraded or downgraded your version of MS Office, reinstall Mekko Graphics and reactivate using your serial number.
To Reinstall and Reactivate Mekko Graphics
- If you don’t already have it, go to our website (www.mekkographics.com) and download the installation file MekkoSetup4.exe to your computer.
- Double click MekkoSetup4.exe to begin installation.
- Follow installation instructions
- Once installed, launch PowerPoint and insert a Mekko Graphics chart.
- You will be prompted to activate your software. Enter your serial number.